What If My Event Is Cancelled?

If the event is cancelled we will endeavour to stage the event at a later date. If you are unable to take part in the re-staged event, you will receive a refund (minus a £5 admin charge). If the event cannot be re-staged at a later date, we will automatically process a refund of participant’s entry fee, minus a £5 admin charge. We will also refund any iTab orders purchased at the point of entry. All refunds are subject to a £5 administrative fee which covers some of, but not all, of the costs we have already been committed, such as fees charged to us to process the original booking, staff time and supplier costs, and third party payment providers. This is very much in line with other event and ticket providers across the industry. See event terms and conditions for our cancellation policy.